As a Maid Service Provider, have you ever arrived to a client's house, you've bid for a specific amount of time, or a specific task, and you get there, and there's additional work needed? What in the world do you do?
All right, now that is a trick question, because we have allocated a specific quantity of time based upon a person's house when we went to bid the preliminary contract, right? Now, when you get to a consumer's home, and it's actually important to do this up front, when you get to a customer's house and you're walking through the house with the client. You need to ask the homeowner about this question, "Did you simply pick up your house before I got here, or is your house usually in this condition? If I give you a cost based on this condition of your house, when I arrive each time to work, I expect your house to be in this condition.
If I show up and there's spaghetti all over the kitchen area, or if there are toys all over the home, or there's laundry and things scattered about, and there's mess all over, it's going to take a lot more time than I'm bidding for right now. In the occasion that I get here and the home is simply trashed for whatever reason, and in some cases it occurs, I either will have to charge you more cash, or I require to simply clean up the mess and let that be the cleansing of the day. All right, then from day one, let's concur that when I arrive, your house will be in this condition, because if you're showing up now, and the house keeps getting messier and messier, either the nanny needs to choose up the toys, or the home owner needs to choose up the toys, or the child whose toys they belong to need to choose up the toys.
I do not actually care who it is, because unless they have actually contracted you to get the clutter, then that needs to be a conversation that you have with the homeowner, since no one is paying you right now to pick up the clutter, and you have another house to clean when you're done here. Even though you're not charging by the hour, you're still working by the hour, because we just have numerous hours in a day. No matter what you're doing, you're in essence working by the hour, due to the fact that you're investing a few of your time in order to do that task. If you have two or three houses in a day, whether you admit it or not, it's on a timed schedule.
When the time for that home is up, you can't keep remaining and cleaning, since you will lose money from the next house you're supposed to go work on. Does that make good sense? So you do have to have a conversation with the customer, and simply state, "Hey, listen. When I bid the job, your home was in this condition, and now that I've arrived, every time there's more and more clutter. It's requiring time that I do not have.
I did not budget the clutter time into the task and the cost that I offered you. Would you like me to charge you more money and take time far from another customer so that I can broaden your window of time, or would you like to pick up the mess before I show up?"
Now, a great deal of people when you provide the choice, they do not want to pay the money, because home cleaning is not inexpensive, and they can inexpensively get their own toys, or teach their kids to put things away after they're done. I've seen extremely, really tiny kids that are well-trained to put their toys away when they're done playing. It is an easily leaned lesson, and it's something a parent can learn themselves and teach their children. Then kids can help moms and dads save that additional money rather than pay it to the maid service.
It's just a conversation you should have. Don't stress over if they're going to be offended.
It's an offensive conversation. "Your home is a mess, you employed me. I'm here, I brought solutions. I need to help you, you require to assist me understand what those services are. In between the two people, we can probably come up with some truly excellent solutions for your house." The 2 of you need to decide that. Anyway, best of luck with that.
Till next time, leave the world a cleaner place than when you found it.
About Maid Service Direct
Maid Service Direct is Philadelphia's premier home cleaning and maid service. They offer convenient online booking for the busy homeowner. With professionally trained maids that are vetted and personally interviewed homeowners can get a high quality home cleaning service from trustworthy maids. Contact Maid Service Direct to visit schedule your home cleaning and experience what luxury service is all about. Order online today and get back your time.
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208 S Ithan St.
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